To all Resident’s at Castlewood’s – Update on Castlewoods Water

Update: 02/06/2020

Dear Residents, 

We have continued to monitor water usage since Monday the 25th May. Currently we are not experiencing any issues with water use and it appears that even in lock down conditions our tanks are healthy daily.

After the previous week’s emergency, we seem to be now back to normal usage. We would like to thank all residents for their support and understanding that corrected this situation.

Brian Upton will continue to check tank levels daily, but as with the last hot summer we do not anticipate any undue issues if we continue to monitor and conserve our usage. Our greatest enemy would be the natural water table falling steeply. This did not cause us any problem in 2018.

If you do need to fill a pond or tub, please contact us and we can arrange to facilitate you at suitable times.

Once again thanks for your efforts and please continue to use water cans for plants, maintain hand washing advice and repair any leaks immediately.

Above all enjoy the beautiful weather.


Michael Grant





To all Resident’s at Castlewood’s – Update on Castlewoods Water

Update: 25/05/2020

Dear Residents, 

Thank you for your efforts to date to confine our water use to domestic purposes only. The Water experts are currently going through usage figures and we will report back on this later.

In the meantime, they inform us that the leak in the second tank is insignificant and mainly due to a weeping flange. We are currently refilling this tank to bring it back online for use. The overall problem experienced recently seems to be due to excessive use of water. There are several issues at play here and we would like to point out a few of them

1. Since the lock down the use of water has increased and up to mid last week the system was dealing with this.

2. From last week there was an enormous draw on the tanks that threatened everybody’s normal supply. We are currently investigating the reasons for this.

3. The Management Company oversees the delivery of water to each site. From this point to the house and the subsequent use is the responsibility of the resident.

4. If you are using excess water for ponds, tubs, pools, or have leaking equipment this becomes an issue for all residents. The advice is to immediately repair any faulty equipment. However, if you have a need to ‘draw’ a large amount of water once off, please inform us and we can manage the process with you. Obviously, our system has no capacity to deal with swimming pools.

5. Each night we closed off the tank it refilled without issue over-night. However, on Thursday we did not close it overnight and it was half full / empty the following morning at 8am. This points to a large draw during the night.

6. Irish Water are currently offering similar advice to all its customers as stated below

‘Domestic water usage has soared by an extra 20% per person per day due to lockdown measures linked to the coronavirus. Irish Water has now appealed to householders to monitor their usage and conserve water where they can due to the spike in demand as people have adhered to government advice and remained at home. Irish Water said it is appealing to the public to prioritise handwashing over power washing and conserve water now where they can, including using a watering can rather than a hose in the garden, taking showers over baths, and fixing any dripping taps where possible.’

The management company will continue to monitor our usage closely over the next few days and will update you if, and when there are any problems to report. We are currently not planning to close off water tanks tonight.

Thanks again for your support and patience.




To all Resident’s at Castlewood’s – Update on Castlewoods Water

Update: 22/05/2020

Dear Resident,

Thank you for your support yesterday and sorry again for the inconvenience caused in having to shut down the water supply.

We have discovered that one of our storage tanks is leaking water. This tank has been isolated and the experts notified. The second tank was fully replenished at 8am this morning.  Seery’s Water Company will be on site Monday to investigate and hopefully repair.

Meanwhile we are working at half capacity and would request that all residents conserve water to minimum use until further notice.

Once again apologies for the inconvenience and we will update again on Monday.

 As always thank you and stay safe at this time.   





It has come to our attention that the water storage tanks did not refill overnight.

Currently we have unprecedented use, but this does not satisfy why the tanks failed to refill. To investigate this, we need to top up the tanks immediately and monitor same over the next few days.

To do this we have to switch off the water supply from 2pm today until 8am tomorrow morning. When the tanks are replenished we will monitor the usage daily and update you accordingly.

Step one as above is to prevent the tanks emptying completely.

Sincere apologies for any inconvenience